When our Crew Members go above and beyond for our customers or employees, we love to recognize it through our WOW Program!
Our WOW Wednesday feature this week is Ryan, General Manager at our Dixon location. Ryan sees the need, and he jumps into action for our customers as well as community members!
Helping Hand
Upon leaving for the evening on one of his shifts, Ryan saw someone in front of the restaurant with the hood of their car up as if something was wrong. He stopped and asked if everything was okay, and if they needed a jump. The guy said he wasn’t sure what the problem was, but his gauge was reading that the car was overheating.
Ryan checked the coolant fluid and saw there was coolant spilled inside. He suggested to the guest to get a jug of coolant, fill it to get to where he needs to be, then check for a leak. Sure enough, the car started up without issues, and we now have a forever grateful guest that will never forget this kind gesture!
Have a WOW Moment to Share with Us?
We love to get feedback, both good and bad. We strive to WOW our guests every day, and your comments help us improve our food and service. If you have feedback about your dining experience, please complete this form. All information will be kept confidential; we value our guests and would never sell or share your information. We look forward to hearing from you!