When our Crew Members go above and beyond for our customers or employees, we love to recognize it through our WOW Program!
Our WOW Wednesday feature this week is Ana, server at our Petaluma West location on East Washington. Ana, pictured above with one of our long-time regular customers, went out of her way to make a special request extra special for the customer!
No Request is Too Big!
Ana had a guest one evening that asked what kind of hot sauce we carried. She told them Tabasco and Sriracha. The customer asked if we had Tapatio but she said no. Before their food came out Ana ran to the store and purchased some Tapatio for our guest (unbeknownst to them). Surprised and delighted, they asked why she went out of her way!
Ana stated that she understands what it’s like to not have your hot sauce on hand, and that she was happy she could do this for them.
Thank you Ana for being there for our customers!
Have a WOW Moment to Share with Us?
We love to get feedback, both good and bad. We strive to WOW our guests every day, and your comments help us improve our food and service. If you have feedback about your dining experience, please complete this form. All information will be kept confidential; we value our guests and would never sell or share your information. We look forward to hearing from you!